“Dear Madame and Monsieur Genton,

With this letter, I would like to thank you very sincerely for your commitment to our children with liver disease and to us, their families, their parents.

A few days before Leopold received his transplant, I had left his hospital room or had been sleeping next to him for many weeks. Indeed, my husband Pierre-Alexandre and our 2 other boys Paul and Victor finally joined me in Geneva because the children were on school holidays.

It is therefore thanks to you and your apartments that we were able to get together as a family, [it was then that] this phone call from Barbara Wildhaber, very late in the evening, which announced to us that Léopold would be very probably transplanted the next day, February 24, 2010. This is how during these 2 weeks of school leave for the children we were able, as a family, to prepare and support ourselves for this so complicated operation.

Our children, still very young, had their toys in the apartment and we ate there like at home. How lucky we didn’t have to spend such emotional moments in a lifeless hotel. Your apartments “carry” the atmosphere of all the people, parents and children, who have been there.

When my husband and our children returned to Zürich where their school was resuming, I was left alone in the apartment and I admit that it really helped me to recharge my batteries, to rest, to regain the necessary energy. to deal with stress and post-operative anxiety.

Coming back to Geneva afterwards for each hospital visit, knowing that we had the opportunity to sleep in an immaculate apartment with all the necessary comforts has always helped to make these stays much more enjoyable.

When Léopold was very young, hygiene was very important and we always felt completely “sanitary” in your apartments. We are extremely grateful to you.

And then these apartments brought us another unexpected thing.

Indeed, we were able to organize meetings there which turned into very strong friendships. Precisely, during the visit of the 2 years of Leopold’s transplant, I suggested that two caregivers from the pediatric ward spend the evening and have dinner with us the day before the hospitalization day.

This allowed us to get to know each other in an environment other than that of the hospital and it allowed Leopold to see his caregivers other than with white clothes. We became very close to these two people, to their own families, and we then shared with our respective families walks and dinners in Geneva, or elsewhere.

During our last annual visits, we even slept at one of them. It is for this reason that we have not “visited” your apartments for a few years.

Here we are, we thank you immensely for your energy, which you have devoted to the service of families like ours, marked by very difficult moments in life. I learned from our last phone conversation that you yourself have experienced tragic moments with your children. Thank you for this sharing.

I wanted you to know that this energy and your dedication was highly appreciated.

I thank you from the bottom of the bottom of my heart,

Take care of yourself,”

Zürich